Hosted Phone System
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Wavetel is a telecom service provider that offers B2B services including VoIP telephony, connectivity, virtual numbers, SIP trunks, Microsoft Team Direct Routing, mobile, SMS, and call center solutions. They aim to provide a one-stop business solution with high levels of customer service at a fair price. They have served over 3000 businesses globally in industries such as education, healthcare, hospitality, legal, recruitment, retail, logistics, and security.
Strengths
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Cost-effective
Lower upfront costs and maintenance fees compared to traditional phone systems
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Scalability
Easily add or remove phone lines as needed without the need for additional hardware
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Remote access
Ability to make and receive calls from anywhere with an internet connection
Weaknesses
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Dependence on internet
Relies on stable internet connection for reliable call quality
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Limited customization
May not offer as many customization options as traditional phone systems
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Security concerns
Potential security risks with sensitive information being transmitted over the internet
Opportunities
- Ability to integrate with other business software for streamlined communication and workflow
- Allows for increased mobility and flexibility for remote workers
- Features such as call routing and voicemail-to-email can improve customer service and response times
Threats
- Competing hosted phone systems and traditional phone systems may offer similar or better features
- Dependence on the reliability and security of the third-party provider
- May need to comply with various regulations and laws regarding communication and data privacy
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Hosted Phone System Plan
Hosted Phone System offers three pricing plans starting at $19.99/month with varying features and capabilities.
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