Incident Tracker
4.4
24

Not Claimed

Incident Tracker is a solution for managing incidents that can be used on-premise or in the cloud. It is designed for security firms, educational institutions, healthcare agencies, and other businesses. Key features include alerts/notifications, document management, role-based access, data import/export, and heat maps. It allows businesses to create customizable forms and track the status of reports. It also helps enterprises integrate with Active Directory and Ligh...
Strengths
  • Customizable workflows

    Users can create and modify workflows to fit their specific needs.

  • Real-time notifications

    Users receive immediate alerts when incidents are reported or updated.

  • Detailed reporting

    Users can generate reports on incident trends, response times, and other metrics.

Weaknesses
  • Limited integrations

    Incident Tracker may not integrate with all the tools and systems a company uses.

  • Steep learning curve

    The software may take some time to learn and master, especially for non-technical users.

  • Limited mobile functionality

    The mobile app may not have all the features of the desktop version.

Opportunities
  • Incident Tracker could expand into new industries or geographic regions.
  • The software could integrate with more third-party tools and systems.
  • The mobile app could be improved to offer more functionality and a better user experience.
Threats
  • Incident Tracker may face competition from larger, more established players in the incident management space.
  • A recession or economic downturn could lead to decreased demand for incident management software.
  • A major security breach could damage the reputation of Incident Tracker and lead to lost customers.

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http://www.incident-tracker.com
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Media

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Incident Tracker Plan

Incident Tracker offers three pricing plans starting at $29/month with increasing features such as unlimited users and custom branding.
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