HansaWorld Jewelry Software is a software that provides fully integrated front and back office for jewellery store industry, where end user can retrieve information about the clients and inventory, information about employees activities within the company from one single seamlessly integrated system, it has a standard ERP CRM functionality that allows user to give better customer service and be more proactive with sales and workflow functionality allows user to set up follow up activities for sales people to find out about client's experience with products and services.