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Ease of use
Intuitive interface and simple navigation
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Mobile app
Allows for on-the-go access and management
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Scheduling
Efficient scheduling and dispatching of jobs
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Limited integrations
Few integrations with other software
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Pricing
Pricing may be too high for small businesses
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No inventory management
Lacks inventory management features
- Opportunity to expand integrations and features
- Potential to enter new markets and industries
- Opportunity to form partnerships with complementary software
- Competition from established and emerging software
- Decreased demand due to economic downturn or recession
- Risk of security breaches and data loss
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Review Distribution
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High - rated users
No information provided for high-rated segment
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Average - rated users
The program overall is very basic and easy to use for non-tech savy folks.Invoicing and estimates are a mess. The online portal for customers to view and pay invoices and estimates is extremely confusing and will cause a lot of headaches. Purchase order tracking / history records are confusing and was not ideal to our business. We also had problems with caretakers who receive bills for multiple locations / customers that they take care off. When sending invoices or estimates to these property management companies, this system groups invoices together so on multiple occasions, a customer would send us a check for their invoice and others out of confusion. Brought these issues up to the support team of Jobber and asked to cancel and refund, they would not budge one bit. They don't seem to care if you have any issues after you sign up.
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