Review Distribution

• 👍

  High - rated users

  Good interface and app first experience it has all of the right ideas and will get it all right after a few more updates.Feels too clunky and could use some streamlining just getting a signature should be faster and easier but I think they will get it figured out.

• 👎

  Low - rated users

  At first glance, seems easy to use the basic features. That's it. It is very basic in features. No confidence that it is secure or that it will hold legally.We have been trialling this lately and there are serious flaws and shortcomings to this. Below are some suggestions: 1. No document ID or audit trail. Not sure this can be legally binding. No way to demonstrate when it was accessed, what IP Address or email? 2. No option for multiple document upload. So if you have multiple documents that form part of the same agreement i.e. contract, info booklet, disclaimer, terms of business, marketing opt-out, cancellation notice. You have to create a doc for each. Not the best user experience. 3. No branding options. Almost all other providers have this option. Heavy emphasis on Keepsolid. Clients are forced to sign-up for an account. 4. No Word doc support. Your are limited to PDF only, which you must convert your contract to PDF, drag it in and then add the fields. 5. No option for client to sign without registering an account. Almost every other provider on the market provides this option. 6. No web app to create docs. Needs to be desktop / laptop bound. No adequate for the modern era. 7. If i add a signer, they get notification to set up account before i have decided to send document? Seems a little sneaky to grow your user base. What happens if i do not want to send the document to them? The client has already received a promo email. Not fit for the GDPR era. 8. The user experience lacks detail and ease. Adding a document for signing leaves you guessing what needs to be done next. Simple tooltips ?.

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