Kerauno
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Kerauno is a Communications Workflow as a Service (CWaaS) platform that connects people, process, software, and systems through various modes of communication including voice, SMS text, chat, email, and social media. It provides strategic insights and actionable analytics across all forms of communication to optimize business processes, enhance customer and employee engagements, and drive revenue to the bottom line. Kerauno has a global customer base and is headquartered in Indianapolis.
Strengths
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Intuitive Interface
Easy to use interface for users
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Customizable Workflows
Ability to customize workflows to fit specific business needs
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Unified Communications
Integration of multiple communication channels into one platform
Weaknesses
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Limited Integrations
Limited integration options with other software
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Pricing
Pricing may be too high for some businesses
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Limited Mobile App Features
Mobile app lacks some features available on desktop version
Opportunities
- Opportunity to expand into new markets and industries
- Opportunity to form partnerships with other software providers
- Opportunity to add new features and functionality to the platform
Threats
- Competition from other software providers in the market
- Potential impact of economic downturn on business operations
- Increased focus on security and data privacy may impact business operations
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Kerauno Plan
Kerauno offers a tiered pricing model with three versions, starting at $25/user/month, with increasing features and capabilities.
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