Assist for ServiceNow is an incident resolution app that provides critical user experience, system usage, and diagnostics data within ServiceNow ITSM. It also creates and caches a snapshot of SysTrack data to allow deep investigation into exactly what was occurring and how the system was being interacted with at the time of incident. ServiceNow users can dramatically reduce incident resolution time with Assist for ServiceNow. Key Features - Access critical endpoint data within ServiceNow - Integrate SysTrack's Resolve tool directly to incidents from ServiceNow