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Listen360 is a customer engagement and local marketing platform that uses NPS-based feedback to help businesses improve deficiencies and turn happy customers into brand advocates through social media and online review sites.
HQ Location
Alpharetta, GA
Year Founded
Number of Employees
  • Customer feedback

    Provides real-time feedback from customers to improve business operations

  • Automated reporting

    Generates automated reports to track customer satisfaction and identify trends

  • Customizable surveys

    Allows businesses to create and customize surveys to gather specific feedback

  • Limited integrations

    Integrates with a limited number of third-party platforms

  • Pricing

    Pricing may be too high for small businesses

  • Limited features

    Lacks some advanced features compared to other customer feedback software

  • Opportunity to expand integrations and features to attract more customers
  • Opportunity to enter new markets and industries
  • Opportunity to form partnerships with other SaaS companies to expand offerings
  • Facing competition from other customer feedback software providers
  • Economic downturn could lead to decreased demand for customer feedback software
  • Increased focus on data privacy and security could lead to increased regulations and compliance costs

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Listen360 Plan

Listen360 offers three pricing plans starting at $199/month, with features such as automated feedback collection, reporting, and integrations.
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