Listen360 | Workflos AppStore

Listen360

4.6

Request Demo

Not Claimed

Listen360 is a customer engagement and local marketing platform that uses NPS-based feedback to help businesses improve deficiencies and turn happy customers into brand advocates through social media and online review sites.

Website

http://www.Listen360.com

Developer

Listen360

HQ Location

Alpharetta, GA

Year Founded

2007

Number of Employees

Twitter

@Listen360inc

Strengths

Customer feedback

Provides real-time feedback from customers to improve business operations
Automated reporting

Generates automated reports to track customer satisfaction and identify trends
Customizable surveys

Allows businesses to create and customize surveys to gather specific feedback

Weaknesses

Limited integrations

Integrates with a limited number of third-party platforms
Pricing

Pricing may be too high for small businesses
Limited features

Lacks some advanced features compared to other customer feedback software

Opportunities

Opportunity to expand integrations and features to attract more customers
Opportunity to enter new markets and industries
Opportunity to form partnerships with other SaaS companies to expand offerings

Threats

Facing competition from other customer feedback software providers
Economic downturn could lead to decreased demand for customer feedback software
Increased focus on data privacy and security could lead to increased regulations and compliance costs

Ask anything of Listen360 with Workflos AI Assistant

http://www.Listen360.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?