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Ease of use
Intuitive interface for quick and easy order taking
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Customization
Flexible menu and order options to fit any restaurant's needs
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Offline mode
Ability to take orders and process payments even without internet connection
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Limited integrations
May not integrate with all third-party apps or services a restaurant may use
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Hardware requirements
Requires specific hardware for optimal performance
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Pricing
May be more expensive than other restaurant POS systems on the market
- Opportunity to expand into new markets or locations with the mobile POS system
- Potential to add new features or integrations to stay competitive in the market
- Opportunity to form partnerships with other companies in the restaurant industry
- Competing restaurant POS systems may offer similar or better features at a lower price point
- A recession or economic downturn could lead to decreased demand for restaurant POS systems
- Potential for security breaches or data theft could damage the reputation of the company and the product
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Review Distribution
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👍
High - rated users
The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.
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🤔
Average - rated users
Its useful that this POS offers 3 party features to install, to bad you gotta pay of them. Reports are easy to understand, what comes in and what your taxes are. Easy point of sale to use for your staff.Alright after 2+ years of using Cake here it is for you guys. 1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues. Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix. Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load. As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING. Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you. Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting. Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115. Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte.
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👎
Low - rated users
This is the easiest system out there and their support is phenomenal!.I wish the reports would be able to tell me exactly what my alcohol sales were without me having to add each individual item up and I with the monthly sales report would show me how much my tax exempt sales are. Also, I wish my staff could add their starting banks into the system everyday and have their Z report add that amount back in as funds they owe.
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Mad Mobile Restaurant POS Plan
