MSA is full of curious, analytical, creative people who love putting data to work. For five decades, we’ve used analytics and informatics to help customers answer questions and solve problems. Every day, we analyze data, develop systems, and create IT infrastructure to help inform decision-making, forecast outcomes, and automate workflow and processes. And while our success comes from our innovative thinking and attention to detail, it also springs from a fact we never forget: Our customers are the reason we are here. They’re our biggest source of information and inspiration. They know what their challenges are and where their opportunities lie. And we’re great at listening and learning about them. We dig deep to get a real understanding of our customers. Customer service defines our company.