Mango Voice
3.5
102
Mango Voice offers a cloud-based VoIP phone system with features such as call and text from your business phone number, auto reply SMS, and webphone access. It also integrates with PMS or PES and provides tools like ScreenPop, Click 2 Call, and Smart Call Routing. Mango offers U.S.-based customer support through various channels.
Strengths
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Ease of use
Intuitive interface and simple setup process
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Customization
Flexible call routing and personalized greetings
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Affordability
Competitive pricing for small to medium-sized businesses
Weaknesses
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Limited integrations
Fewer third-party app integrations compared to competitors
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Lack of advanced features
Missing some advanced call center features like call monitoring and whisper coaching
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Limited international calling
No international calling to certain countries
Opportunities
- Opportunity to add more third-party app integrations
- Potential to add more advanced call center features
- Opportunity to expand international calling capabilities
Threats
- Growing number of competitors in the market
- Potential decrease in demand due to economic instability
- Emergence of new technologies that could disrupt the industry
Ask anything of Mango Voice with Workflos AI Assistant
https://mangovoice.com/
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Mango Voice Plan
Mango Voice offers a tiered pricing strategy with three versions, starting at $19.95 per user per month, with increasing features and capabilities.
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