The MCAP tool, Making Care Appropriate for Patients, exists to help our clients remain at the forefront of efficient and effective patient care. MCAP is a patient flow tool that identifies patients that are clinically suitable for non-admission or discharge, delivering significant efficiencies in patient flow and care. MCAP does not challenge clinicians’ care decisions; it is a decision support tool based on an objective analysis of the individual patient care service requirements, using evidence based clinical criteria. The goal of the MCAP Criteria is not to deny care, but to put people at the right level of care given their individual care needs.