Merlin is a salon management software designed to help businesses manage clients, staff, stocks, appointments and marketing operations. The platform enables administrators to assess salon performance against industry benchmarks. Managers can add or remove services, set up discount rates, process payments and generate reports on a unified interface. Additionally, Merlin allows teams to access training-related information, documentation and product supplier catalogs via a service portal. Pricing is based on monthly subscriptions and support is extended via phone, email and FAQs.