Micro Focus Service Level Management (SLM)
3.9
1

Not Claimed

The SaaS offers Service Level Management performance reporting to help manage service levels from a business perspective, measure and monitor application service levels against business objectives, define service-level objectives, and track performance in real time.
Developer
OpenText
HQ Location
Waterloo, ON
Year Founded
1991
Number of Employees
18,471
Twitter
Strengths
  • Automation

    Automated service level management

  • Customization

    Customizable service level agreements

  • Reporting

    Robust reporting capabilities

Weaknesses
  • Complexity

    Complex setup and configuration

  • Integration

    Limited integration with other tools

  • Cost

    High cost compared to other SLM tools

Opportunities
  • Opportunity to expand into new markets
  • Opportunity to form partnerships with other SaaS providers
  • Opportunity to innovate and improve the product
Threats
  • Competition from other SLM tools
  • Potential regulation and compliance issues
  • Economic downturn affecting sales

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Micro Focus Service Level Management (SLM) Plan

Micro Focus SLM offers flexible pricing based on the number of users and features, with options for both perpetual and subscription licenses.
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