ModMed | Workflos AppStore

ModMed

4.2

153

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Modernizing Medicine offers an integrated suite of software and services for medical practices across various specialties. Their flagship product, EMA, is a cloud-based electronic health records system that adapts to each doctor's style of practice and works seamlessly with their other products and services, including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools. The goal is to break down departmental silos and enhance visibility and collaboration, ultimately improving patient outcomes.

Website

https://www.modmed.com/

Strengths

Efficient

Streamlines medical practice management
Customizable

Can be tailored to specific practice needs
Mobile-friendly

Can be accessed on-the-go via mobile devices

Weaknesses

Costly

May be expensive for smaller practices
Complex

May require significant training to use effectively
Limited integrations

May not integrate with all necessary third-party tools

Opportunities

Increasing demand for medical practice management software
Opportunity to expand into new markets or offer additional features
Opportunity to form partnerships with other healthcare technology providers

Threats

Competing software providers in the market
Changes in healthcare regulations may impact software requirements
Data breaches or other security issues could damage reputation

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https://www.modmed.com/

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Review Distribution

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High - rated users

This software is very user friendly, easy to learn, easy to use and saves A LOT of time for the doctor/provider or medical assistants/scribes.More customization features specifically for one's practice would be nice however it is a stand out product as is.
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Low - rated users

The System looks nice, Training staff was nice and seemed to be very knowledgeable. Other then that, I don't have anything else to say nice about this system.Sales promises you the world but watch out! Poor Implementation, never had a site visit nor did they gather my Interface requirements and when I asked about the requirements, I was told "we have done this 1000 times we know what we are doing", I wasn't given any test environment with working interfaces to our PM system Test Environment to test the interfaces in advance of go live, when I asked for Interface specs, I was told they don't have any and I still do not have them. I argued the point months in advance of Go Live and I was told that if they were to give me a test environment it would delay my go live until 3rd qtr 2018 instead of 1st qtr 2018. Go Live, they decide to upgrade our Production Environment that morning without notifying me, we had blow ups (errors) across 3 locations (80+ users) Since January 15th, I have 90+ issues I've reported to them and 46 issues still open, and the majority of the 46 issues are things that Development has to fix or Interfaces that need to be fixed because they are lacking data such as Date of Death, Our Doctor's Name, No Referring Provider Interface (and they charged me to upload a .csv file so I could have something in the EMR) and more, It's been a nightmare and still is. I wouldn't select this EMR if I had to do it over again because the original quote is low, but then you get hit with we'll it you want that feature you will have to pay X Amount per Month. NIGHTMARE COMPANY to deal with. I can go on and on, but this will have to do. I think you can get of it.