Neos | Workflos AppStore

Neos

4.1

101

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Neos is a legal case-management platform that offers native features and integrations with LawPay, DocuSign, and Microsoft 365. It provides extensive customization options, real-time dashboards, automated reports, and world-class support. Neos combines features from Needles and Trialworks to create cloud-based case management capabilities. Over 2,500 law firms trust Assembly Software's solutions to optimize workflow and maximize their bottom line.

Website

https://www.assemblysoftware.com/neos

Strengths

Intuitive UI

Easy to use interface for users
Customizable dashboards

Users can create personalized dashboards
Real-time data

Provides up-to-date information

Weaknesses

Limited integrations

Not compatible with many third-party apps
No mobile app

Not accessible on mobile devices
No free trial

Users cannot test the product before purchasing

Opportunities

Can increase compatibility with other apps
Can expand accessibility to mobile devices
Can attract more potential customers

Threats

Other similar products in the market
Decreased demand due to economic factors
Potential for data breaches and loss of customer trust

Ask anything of Neos with Workflos AI Assistant

https://www.assemblysoftware.com/neos

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Review Distribution

👍

High - rated users

Neos has been a true blessing to my law firm. It is intuitive and Neos staff has been awesome to deal with.The integration and migration from our last software management system was difficult.
🤔

Average - rated users

Customization options are the best part of Neos. It has potential.N/A.
👎

Low - rated users

Customization options are the best part of Neos. It has potential.Neos will slow down to unusable speeds, typically when trying to access the calendar view, but also randomly. The calendar is always problematic. After implementation of Neos, it kept altering our calendar, and some entries were deleted. Almost every update (other than small hotfixes) has caused numerous errors. Eventually, they will fix them, but the first week or so after any update results in error message after error message. Most recently, the error messages for "Failure to Load Data" or "Failure to Save Data" have become a nuisance. Be prepared to constantly refresh, reload, go to incognito mode, try again and still have the same issues. The document indexing between various views will show different documents (i.e. list view may show indexed items that no longer exist in the file). If you have a problem that is not a "system" problem as deemed by Neos, you will likely never hear back from "development" when your issue is escalated. Often, technical support knows less about how to use the program than our end users.