NUACOM
4.5
47

Not Claimed

NUACOM is a Hosted PBX technology that offers over 50 features including IVR, call recording, call queuing, local and international phone numbers, mobile app, web-based call analytics, and more. It is a flexible, reliable, and scalable phone system solution for businesses that can be set up in 2 minutes.
Developer
NUACOM
Category
Collaboration & Productivity
Suitable for enterprise
Startups、SMEs、Agencies、Enterprises
HQ Location
Maynooth, Co. Kildare
Year Founded
2009
Number of Employees
29
Twitter
Strengths
  • Feature-rich

    Offers a wide range of features for communication and collaboration

  • Scalable

    Can accommodate businesses of all sizes and grow with them

  • Affordable

    Competitive pricing compared to other SaaS communication solutions

Weaknesses
  • Limited integrations

    Does not integrate with as many third-party apps as some competitors

  • No mobile app

    Lacks a dedicated mobile app for on-the-go communication

  • No video conferencing

    Does not offer video conferencing capabilities

Opportunities
  • Could expand integrations with more third-party apps to increase functionality
  • Could develop a mobile app to increase accessibility and convenience
  • Could add video conferencing capabilities to compete with other SaaS communication solutions
Threats
  • Competition from other SaaS communication solutions with more features and integrations
  • Decreased demand for communication solutions during an economic downturn
  • Increased scrutiny and demand for security measures in communication solutions

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Review Distribution

  • 👍
    High - rated users

    NUACOM system is great for improving sales process, call recording feature is helpful, competitive pricing with unlimited calls to mobiles, practical setup, and helpful support team.No major cons, only issue was with internet provider which affected the system's performance but NUACOM support team provided temporary solution.

  • 🤔
    Average - rated users

    NUACOM is extremely user-friendly.NUACOM can be slow sometimes when multiple tabs are opened.

  • 👎
    Low - rated users

    Initial training was accommodating.NUACOM's lack of responsiveness to resolve technical issues caused loss of sales and frustration among sales team members. The highest package was purchased for each user but the system did not function properly for every sales person using NUACOM with Hubspot CRM. Would not recommend this VOIP service.

Media

NUACOM a22cf7d3-1ad7-4b3e-94b9-e2c8aa11e271.png NUACOM 15acc68c-d8e9-4d18-a357-9e8adf30d0c1.png NUACOM 503a197f-aadd-4d6a-bd68-16e9ebdf161f.png NUACOM 79a72aa4-ca09-406f-ae61-cc943d3c65de.png NUACOM nuacom-screenshot-2.png NUACOM NuaCom-ss1.png NUACOM nuacom-screenshot-3.png NUACOM nuacom-screenshot-4.png NUACOM nuacom-screenshot-5.png NUACOM nuacom-screenshot-6.png

NUACOM Plan

NUACOM offers three pricing plans starting at €25/month, with features such as unlimited calls, IVR, and call recording.
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