Odoo Live Chat
3.9
1
Real-time customer support and engagement tool.
Strengths
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User-friendly interface
Easy to use for both customers and agents
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Real-time communication
Instant messaging between customers and agents
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Customizable chat widget
Can be tailored to match website design
Weaknesses
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Limited integrations
Only integrates with Odoo CRM and website builder
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No video or voice chat
Only supports text-based communication
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Limited reporting
Basic reporting features, lacks advanced analytics
Opportunities
- Can expand customer base by integrating with other popular CRMs
- Can attract customers who prefer face-to-face communication
- Can provide more insights to improve customer service
Threats
- May struggle to compete with established chat software providers
- May lose customers who prefer to use mobile devices
- May lose customers who are concerned about data privacy and security
Ask anything of Odoo Live Chat with Workflos AI Assistant
https://www.odoo.com
Apolo
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Odoo Live Chat Plan
Odoo Live Chat offers a free version with basic features and a paid version starting at $18/month/user with advanced features.
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