OMQ Chatbot is a cloud-based communication solution, which helps businesses automatically handle customer inquiries through chats and instant messaging via various channels such as Facebook Messenger, Telegram, or WhatsApp. OMQ Chatbot creates a dialog of interactive responses and delivers customized answers to clients from a central knowledge base. It displays text passages, images, and links as chat bubbles. OMQ Chatbot facilitates learning by collecting all requests and feedback from agents and clients. The solution is available on monthly subscriptions and support is extended via documentation.