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User-friendly interface
Easy to navigate and use
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Customizable templates
Allows for personalized documentation
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HIPAA compliant
Meets industry standards for data privacy and security
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Limited integrations
May not work with all necessary software
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No mobile app
Not accessible on-the-go
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Limited customer support
May not be able to provide immediate assistance
- Can target new industries or regions
- Can increase compatibility with other tools
- Can increase accessibility and convenience
- May struggle to gain market share
- May need to adapt to new compliance standards
- May result in decreased demand for services
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Review Distribution
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👍
High - rated users
Customers love that Owl Practice has all the features they need in one place and that the customer service is phenomenal.Some customers have had issues with the video functions, such as no option for group video and difficulty hearing when a supervisee plays a video clip. Setting up group calls for individuals who aren't in a family can be frustrating, and there could be more editing features for forms. Customers would also like more options for note-taking that aren't just writing.
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🤔
Average - rated users
Some customers appreciate the ease of use and the ability to customize forms.Other customers have had issues with glitches and slow loading times, as well as difficulty with the billing system and the lack of integration with other software.
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👎
Low - rated users
Customers have had significant issues with the software, including difficulty with billing, poor customer service, and glitches that have caused them to lose data. Some customers have also reported security concerns and difficulty canceling their subscription.
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