Paystone
4.2
43

Not Claimed

Paystone loyalty is a SaaS platform that integrates with payment systems to develop customer loyalty, sales promotions, and rewards programs. It supports POS terminals and e-commerce payment platforms, and helps increase spending, encourage return visits, and drive brand awareness. It also supports sales promotions and gift cards to increase sales revenue and attract new customers. The platform has a web-based UI for admins and includes sales-focused features like real-time reports, customer analytics, and sales revenue data. The software can be tailored to send automated messages to customers.
Strengths
  • Ease of use

    Simple and intuitive interface

  • Security

    High level of data protection and fraud prevention

  • Customization

    Flexible options for tailoring to specific business needs

Weaknesses
  • Pricing

    Relatively high fees compared to competitors

  • Limited integrations

    Fewer options for connecting with other software

  • Customer support

    Some users report slow response times and unhelpful agents

Opportunities
  • Potential to enter new markets and industries
  • Opportunities to collaborate with other companies for mutual benefit
  • Room for developing new features and improving existing ones
Threats
  • Increasing number of similar products in the market
  • Possible changes in laws and regulations affecting payment processing
  • Potential decrease in demand due to financial instability

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Review Distribution

  • 👍
    High - rated users

    The software works well with our POS system and makes it easy for cashiers to activate and redeem points. Customers like the feature of saving points for future purchases.Customers have a hard time signing up to redeem points, especially older customers who have a hard time with emails. The loyalty program is not phone number based and requires spending more money to change it. Text messages are also an additional cost.

  • 🤔
    Average - rated users

    N/A.

  • 👎
    Low - rated users

    N/A.The company has been withdrawing money from the customer's account since closing their terminals and has been difficult to get refunds. The customer has had to spend months chasing unauthorized fees and dealing with unhelpful salespeople. The company even asked how much money it would take to remove a previous bad review and withdrew more money when the customer didn't comply.

Media

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Paystone Plan

Paystone offers a tiered pricing plan with features such as payment processing, reporting, and loyalty programs, starting at $49/month.
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