Pegasys Cloud

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Pegasys Cloud allows your IT service desk teams to tackle those tedious tasks with a simple interface that needs no training. Free up IT resources and focus on surpassing your business goals instead of wasting time on routine tasks. Pegasys Cloud allows anyone on your IT team to resolve service requests, some in seconds, instead of taking an hour or more. Empower your whole team, as they work on end-user, server, network, firewall and directory based issues. It’s like having multiple senior IT engineers, but wrapped up inside of a single browser pane and consistently delivering speed and error-free resolutions that today's businesses demand.
Pegasys Cloud Solutions LLC

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Pegasys Cloud Plan

Premium $ 1 0 NA Month
NA Essentials Features + Add-ons Network Device (firewall, switch or router) - $10 Cisco Duo - 51-250 Native Integrations Same as Essentials Customization Same as Essentials Security Same as Essentials Advanced account permissions Essentials Features + Tailored onboarding
Essential $ 899 0 NA Month
NA Add-ons Network Device (firewall, switch or router) - $12.00 Cisco Duo - 50 Native Integrations Cisco, Cisco Cloud Meraki, Cisco Nexus & Catalyst Switches, Cisco Call Manager UC System Palo Alto, Auvik RMM, O365, GSuite, Logging, VMware, RingCentral Jira Service Desk (Cloud), AWS , BambooHR SMS (text based communications to broadcast groups) Customization Dashboard, Management Approvals via SMS or email , Role based user admininstrator access Self service password and pin reset, Asset Management Cisco Smartnet Warranty, SMS based reset options Scheduling tasks Carrier Contact Repository Roadmap Alerts Security Two-factor authentication Single Sign On (Okta, Duo & MS Active Directory) Audit log Session management HIPAA Compliance 99.9% uptime SLA Microservices Container 30 minute Passphrase re-encryption Advanced account permissions Ticket Support Self-serve knowledge base 8x5 email and chat support
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