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PhoneBurner is a cloud-based Power Dialer and Sales Acceleration platform that helps sales teams increase calls, callbacks, and live conversations by streamlining processes and automating workflows. It offers features such as dialing, emailing, SMS, CRM, sales cadence, lead distribution, local ID, branded caller ID, number monitoring, reporting, and analytics. It also allows for call recording, live monitoring, and coaching of reps. PhoneBurner can be integrated with various CRMs, including Salesforce, Zoho, Hubspot, SugarCRM, Zapier, and more, or custom integrations through its API.
PhoneBurner, Inc.
Suitable for enterprise
HQ Location
Ladera Ranch, CA
Year Founded
Number of Employees
  • Efficiency

    Automates dialing and call logging

  • Integration

    Integrates with popular CRMs

  • Scalability

    Can handle large volumes of calls

  • Limited Features

    Lacks advanced features like call recording

  • Pricing

    Pricing can be expensive for small businesses

  • User Interface

    User interface can be confusing for some users

  • Growing demand for sales automation tools
  • Potential to add new features to stay competitive
  • Opportunity to form partnerships with other SaaS companies
  • Intense competition from other sales automation tools
  • Decreased demand for sales automation tools during economic downturns
  • Potential security breaches could damage reputation

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Review Distribution

  • 👍
    High - rated users

    Easy to use, tech friendly, it's easy to find the feature, easy upload leads list and to keep a record.N/A.

  • 🤔
    Average - rated users

    N/A.Sometimes it becomes slow and freezes. Sometimes when using the pause it does not work and dial the phone number and when you click pause again, the call is cut off and goes on to the next one. I do not like that you can not return on the call without having to close the dialing window.

  • 👎
    Low - rated users

    Its interface turns out to be its main attraction, the fact that everything is quite simple, simple and intuitive when using it turns out to be a very helpful element in our daily sales activities by recording the calls we make, the fact that we Allow recordings of calls is very useful if later we want to make some kind of report or teach new workers how our sales speech is more or less, the fact that I can register my clients in this same system is quite practical In order to create my own database in a fairly simple way, their customer service team is also quite efficient when responding to any type of problem that may arise while we use this application. It has been very helpful for me to organize my clients in a faster and more practical way, allowing me to make a record of my clients' calls in a fairly simple way, at the same time it turns out to be a very useful tool to create a simple database of clients that allow us to handle the data of our buyers in a much more secure way.Frankly, I don't have any, which seemed like a big surprise, since I had not very pleasant experiences with other previous systems, where everything worked very badly and every so often the system closed for no reason, the only thing I could do Complaining is the fact that sometimes the system becomes very slow, however it is something that is solved in a matter of minutes.


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PhoneBurner Plan

PhoneBurner offers three pricing plans starting at $149/month with features such as power dialing, email and SMS automation, and CRM integration.
Free Trial $ Free Trial Per Month
Truly free trial, no credit card needed: Full-featured free trial
Team Unlimited $ Contact Us Per Month
Get everything in Solo Unlimited, plus: Manager admin portal Branded Caller ID Automatic lead distibution Real-time reporting Live leaderboards Content sharing for rapid setup Call monitoring Live call coaching
Solo Unlimited $ 149 1 Users Per Month
Unlimited dialing plus workflow automation: Unlimited dialing Delay-free connections 1-click voicemails Instantly send emails Custom dispositions Sales CRM (plus 150+ integrations) Advanced lead filtering Call tracking & analytics Branded Caller ID (optional extra) SMS (optional extra) Sales cadence Call recording
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