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User-friendly interface
Easy to navigate and use
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Comprehensive features
Includes appointment scheduling, POS, inventory management, and marketing tools
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Cloud-based
Accessible from anywhere with an internet connection
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Limited customization options
May not meet the specific needs of some businesses
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Pricing
May be expensive for small businesses
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Customer support
Some users have reported slow response times
- Can be used by a variety of businesses beyond the beauty industry
- Can increase functionality and appeal to more businesses
- Can increase accessibility and convenience for users
- Other SaaS companies offering similar services
- Potential for data breaches and loss of customer trust
- May lead to decreased demand for non-essential services
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Review Distribution
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👍
High - rated users
The speed of making bookings and changes, clear and understandable screens, great marketing features, helpful staff reports, appointment reminders and email marketing.One or two personal preference issues with the screen, would like a time scale on both sides of the page and hours to be shown in bold, timings don't automatically adjust when treatments are changed, would like a page down button on the keyboard.
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🤔
Average - rated users
Simple and visual appointment diary, online reputation manager.Hidden charges, overcharging, manipulation of data without consent, poor change management.
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👎
Low - rated users
None mentioned.Hidden charges, overcharging, manipulation of data without consent, poor change management, major mistake with online booking system change that cost the customer thousands.
Media
Phorest Plan
