Pobuca Experience Cloud
4.9
1
Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalization.
Pobuca Experience Cloud leverages AI to analyze what customers say in every touchpoint (calls, emails, chats, social, etc) & produces Customer Experience metrics & Voice of Customer insights. It automatically measures your CX & Loyalty by analyzing dark data that you already have untapped.
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Pobuca Experience Cloud Plan
Free
Free Trial
Free forever
Analyze public interactions with your customers using AI technology (social media, public reviews)
Measure CX metrics
Compare your CX metrics with industry benchmarks
One consulting session with a CX expert
Pro
900
All Free features, plus:
Analyze private communications with your customers using AI (emails, chats, recorded calls)
Advanced CX and Loyalty metrics
Voice of Customer (VoC) insights
Compare where you stand vs your competitors
Track and segment your customers
Export to Excel or access via API
CX alerts and recommendations
1h/mo consulting session with a CX expert
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
