Practice Mate
3.7
53

Not Claimed

Office Ally's Practice Mate is a Web-based medical practice management system for small to midsized practices with multiple offices.
Developer
Office Ally
HQ Location
Vancouver, WA
Year Founded
2000
Number of Employees
197
Strengths
  • User-friendly interface

    Easy to navigate and use

  • Customizable templates

    Allows for personalized documentation

  • Integrated billing

    Simplifies payment processing

Weaknesses
  • Limited features

    May not meet all practice needs

  • No mobile app

    Limits accessibility

  • Customer support

    Reports of slow response times

Opportunities
  • Can attract more customers
  • Increases accessibility
  • Can increase customer satisfaction
Threats
  • Other SaaS products in the market
  • May require updates to comply
  • May decrease demand for product

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Review Distribution

  • 👍
    High - rated users

    Office ally is great because the practice mate is free. They will charge you nominal rates if you use some of the extra features like submitting claims, EHR, billing invoices, and a number of services that may be beneficial to a variety of different practices. Also their customer service is excellent, as well as their tutorial videos and they offer training one on one.There are some things that could be improved on the software, but they are always improving and upgrading the software.

  • 🤔
    Average - rated users

    I've used Office Ally for over 10 years, and in the early years it has worked very well for me.In the last several years, there have been more mistakes made by practice mate, claims that appear to have been submitted that were not. The biggest issue however, that I would urge users of Practice Mate to consider, is if you use this program to write notes, at some point in time, if you ever want to stop using Practice Mate, you will not have easy access to these notes.

  • 👎
    Low - rated users

    Best thing in officeally practice mate is very easy and user friendly and important part is he charge very low if you are using EHR. Also they are updated regularly to meet provider need in RCM.Some time work little slow during the check posting. But they are trying to improve.

Media

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Practice Mate Plan

Practice Mate offers a cloud-based EHR software with a monthly subscription fee starting at $49, with additional features available at higher pricing tiers.
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