Promys Enterprise is a fast, intuitive and secure PSA software, that automates the entire business process. Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses. The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics. Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.