RequestTrackerPro is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage sales requests and streamline communications across the organization. It comes with a centralized dashboard, which enables users to view customer interactions across various channels. Features of RequestTrackerPro include heatmaps, activity tracking, ticket management, reporting, collaboration, alerts/notifications and more. It allows businesses to filter clients' requests by date or current status and automatically send customizable canned messages, allowing brands to improve user experience. Additionally, administrators can create user accounts for agents, configure access control and assign queries to specific departments for quick reso...