Ring.io | Workflos AppStore

Ring.io

4.1

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Ring.io is a cloud-based phone solution that integrates with popular CRM platforms, has a power dialer to increase outbound call efficiency, offers click-to-call and call recording features, business SMS capabilities, voicemail drop, an iPhone app for sales reps, and advanced analytics and live call monitoring for businesses to improve communication processes and increase sales efficiency.

Website

http://www.ring.io

Developer

Ring.io

HQ Location

Herndon, VA

Year Founded

2009

Number of Employees

Twitter

@ringIO

Strengths

Integrations

Seamless integration with popular CRMs and other business tools.
Customization

Highly customizable call routing and IVR options.
Analytics

In-depth call analytics and reporting for better insights.

Weaknesses

Pricing

Relatively expensive compared to other similar solutions.
Limited Features

Lacks some advanced features like call recording and transcription.
Complexity

Can be overwhelming for small businesses with limited technical expertise.

Opportunities

Potential to expand into new markets and industries.
Opportunity to form strategic partnerships with other SaaS providers.
Room for innovation and development of new features and functionalities.

Threats

Intense competition from other established players in the market.
Economic downturns and other external factors that may affect business operations.
Changes in regulations and compliance requirements that may impact the business.

Ask anything of Ring.io with Workflos AI Assistant

http://www.ring.io

Apolo

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Review Distribution

👍

High - rated users

Ring.io is the best and most innovative software for our 24/7 call center team. It saved us thousands of dollars, sometimes monthly. The API integration was extremely easy with our CRM and all calls were attached to the correct client contact files so we could check orders in case of a dispute. The SMS(text) system integrated with ZOHO CRM is a life saver for us. Ring.io is my choice.I would like to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents.
🤔

Average - rated users

Ease of use and great customer support. Call tracking is vital to our metrics.The text box is way too small. I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading.
👎

Low - rated users

Easy to use, and it's connect to your web browser so it's super easy to IMMEDIATELY dial any number. The intergration with Zoho CRM is amazing! And, the capability to do video calls during a call is mind blowing! Best value on the market, by far!.Honestly, nothing as of yet. I use the platform for dailing sessions and one off calls. I haven't found a "I dislike" this about Ring.io, yet.