RingCentral MVP
3.9
2,398

Not Claimed

RingCentral is a provider of cloud-based communication and contact center solutions that replace legacy on-premises systems. Their platform allows for flexible and cost-effective communication for modern mobile and distributed workforces.
Developer
RingCentral
Category
Collaboration & Productivity
HQ Location
Belmont, CA
Year Founded
2003
Number of Employees
5,319
Strengths
  • Ease of use

    Intuitive interface and simple setup process

  • Scalability

    Can accommodate businesses of all sizes

  • Integration

    Seamlessly integrates with other business tools

Weaknesses
  • Pricing

    Can be expensive for smaller businesses

  • Limited customization

    May not meet the specific needs of some businesses

  • Reliance on internet connection

    Service quality may be affected by poor internet connection

Opportunities
  • Growing demand for cloud-based communication solutions
  • Potential for adding new features to stay competitive
  • Opportunities for partnering with other SaaS providers
Threats
  • Increasing number of competitors in the market
  • Potential for security breaches and data loss
  • Changes in regulations could affect the service's compliance

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Review Distribution

  • 👍
    High - rated users

    Customers love that RingCentral MVP integrates all essential communication necessities on one app on their computer, allowing them to receive phone calls, text messages, faxes, and instant messages from other users in one dashboard.

  • 🤔
    Average - rated users

    Customers appreciate the benefits of RingCentral MVP's dashboard, but some dislike the initial switch from an office phone to a computer app.

  • 👎
    Low - rated users

    Customers had a negative experience with RingCentral MVP, with one customer stating that the mobile app was easy to use but only if the system backed it up, and another customer stating that everything was terrible and they had to purchase a cell phone and have the number transferred to it. Mobile app was easy to use.System did not back up the app, had to purchase a cell phone and have the number transferred to it.

Media

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RingCentral MVP Plan

RingCentral MVP offers a flexible pricing strategy with three versions starting at $19.99/month, each with increasing features and capabilities.
Essentials $ Free Trial 20 Users Per Month
Message, Phone Up to 20 users only Business phone or toll-free numbers Unlimited calls within the US/Canada** Unlimited business SMS** Voicemail-to-text Team messaging Document sharing
Standard $ 27 monthly per user
Message, Video, Phone - Everything in Essentials, PLUS No limit on number of users Business phone numbers in over 100 countries Unlimited internet fax Unlimited audio conferencing Video meetings with up to 100 participants Up to 24-hour meeting duration Quality-of-service reports Popular integrations including Office 365, Google Workspace, Slack, and more 24/7 support
Premium $ 34 monthly per user
Message, Video, Phone, Open API - Everything in Standard, PLUS Automatic call recording Single Sign-on Multi-site admin and management Up to 8-digit extensions with site codes Hot desking Advanced call handling including whisper, barge, and more Video meetings with up to 200 participants Real-time analytics Popular CRM integrations with Salesforce, Zendesk, and more Industry-specific integrations with Canvas, Smarsh, and more Developer platform and custom integrations
Ultimate $ 49 monthly per user
Message, Video, Phone, Open API - Everything in Premium, PLUS Device status reports Device status alerts Unlimited storage***
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