Riva
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Riva is a Revenue Data Operations platform that helps organizations unify, govern, and distribute customer information between their revenue stack and communication stack to form a trusted view of customer relationships. It delivers revenue intelligence by bringing structure to customer data and separating signal from noise. Riva also offers workflow governance to define where data goes, how it is used, and who can see it. A Total Economic Impact study by Forrester found that an investment in Riva would return 3.5 times the amount invested and would begin paying the organization back in under 6 months.
Developer
Omni Technology Solutions
HQ Location
Edmonton, Alberta
Year Founded
2008
Number of Employees
105
Strengths
  • Seamless Integration

    Integrates with multiple CRMs and email systems

  • Advanced Security

    Uses OAuth 2.0 and SSL encryption for secure data transfer

  • Customizable Mapping

    Allows for custom field mapping between systems

Weaknesses
  • Limited Functionality

    Does not support all CRMs and email systems

  • High Cost

    Pricing is higher than some competitors

  • Complex Setup

    Requires technical expertise to set up and configure

Opportunities
  • Increasing demand for CRM and email integration solutions
  • Continuously adding new features and integrations
  • Opportunities for partnerships with other SaaS providers
Threats
  • Facing competition from other CRM and email integration solutions
  • Decreased demand for SaaS solutions during economic downturns
  • Increased regulations and compliance requirements for data privacy

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Riva Plan

Riva's pricing strategy offers three versions with varying features, starting at $9.95 per user per month.
Riva for Activity Analytics $ 25 1 user Per Month
If you are just getting started with revenue data operations and looking to increase trust in your CRM’s out-of-the-box analytics, this solution reliability connects customer data from your Google or Microsoft communications applications with your deal data in CRM. Basic Calendar, Contact, Email and Leads Sync with CRM Signature-only integrated booking link Secure pass-through architecture in multi-tenant cloud 180 days of activity data visible in out-of-the box CRM reports at launch Unified, cross-platform data that automatically appears in Salesforce Activity reports
Riva for Revenue Operations $ 40 1 user Per Month
IT/Ops professionals are not usually revenue data experts, and your end users are relying on you to deliver the data that drives digital transformation. You need enterprise-ready Revenue Data Operations that gets high quality data into the hands of your Go-To-Market teams. Our Riva for Revenue Operations tool kit delivers more for less. Automated Data Capture: Calendar, Contact, Email, & Leads sync. Advanced curation features to ensure only useful data is stored. Rev Ops Sidebar: A single pane of glass into customer data for Go-to-Market teams. Increases productivity and improves data quality. Integrated Bookings: Robust bookings features with multiple availability links, internal participant availability, delegate support, and more! Secure pass-through architecture in multi-tenant cloud. 365 days of high-quality activity data visible in out-of-the box CRM reports at launch – and it builds from there.
Riva for Data Compliance $ 60 1 user Per Month
If your enterprise is in a regulated industry, your revenue data operations needs are different. Your data ops platform must meet the specialized dataflow and storage requirements of your organization and industry. This essential tool kit for Data Compliance is unmatched in the market for its flexibility and stringent approach to protecting customer data. Automated: Data Capture Upgraded Advanced curation & admin features to ensure sensitive data is not shared and only useful data is stored. Rev Ops Sidebar: Upgraded Go-to-Market teams help to keep you compliant by assigning privacy and access levels through Riva’s single pane of glass. Integrated Bookings: Upgraded Secure options for replying our bookings features with multiple availability links, internal participant availability, delegate support, and more! Deployment Method: Upgraded Single-tenant cloud or on-premise to keep your data private, secure, and in compliance. 365 days of high-quality activity data visible in out-of-the box CRM reports at launch – and it builds from there. Advanced admin features for compliant data management including data filtering and classification, as well as permission-based flows Dynamic prompts to engage end-users in data governance and data quality activities
Riva Enterprise $ Contact Us Per Month
When One Size Does Not Fit No two organizations are exactly alike. If our tailored solutions do not fit your requirements, we’ll co-design a solution by leveraging our library of custom configurations to meet your data storage and flow requirements, additional security requests, and complex service expectations. Our professional services team is the best in the business and has delivered successful deployments to hundreds of global blue-chip firms. UnRivaled Flexibility to Meet Your Custom Requirements
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