Salsa CRM
3.9
342

Not Claimed

Salsa Labs provides CRM, marketing automation, fundraising, and advocacy software for nonprofits. Salsa CRM offers constituent management, donor profiles, campaign dashboards, and donation tracking. Used with Salsa Engage, it provides a complete platform for nonprofits.
Developer
Bonterra
HQ Location
Austin, United States
Number of Employees
1,442
Strengths
  • Customizable

    Allows for tailored solutions to meet specific needs

  • User-friendly

    Easy to navigate and use

  • Integration

    Seamlessly integrates with other software and platforms

Weaknesses
  • Limited features

    May not have all the features needed for complex operations

  • Pricing

    May be expensive for small businesses or non-profits

  • Customer support

    May not have the best customer support

Opportunities
  • Can expand to new markets and industries
  • Can form partnerships with other software and platforms
  • Can add new features to stay competitive
Threats
  • May face competition from other CRM software
  • May be affected by economic downturns and budget cuts
  • May face data security threats and breaches

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Review Distribution

  • 👍
    High - rated users

    No information provided for high-rated segment.

  • 🤔
    Average - rated users

    Customers found Salsa CRM easy to use but lacking in some features such as advanced email components. One customer did not know the problems Salsa CRM solved as they had moved on from the product.

  • 👎
    Low - rated users

    Customers were disappointed with Salsa CRM, which was purchased from another vendor and had a dated interface. The integration with Salsa Engage was seen as kludgy and there were issues with the automated sequence emails not working dependably. Some customers felt that if Salsa Engage had been built from the ground up with Salsa CRM components, it would have been better.

Media

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Salsa CRM Plan

Salsa CRM offers three pricing plans starting at $179/month, with increasing features and support options for larger organizations.
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