ShipBob | Workflos AppStore

ShipBob

3.6

184

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ShipBob is a global fulfillment platform that provides storage, picking, packing, and shipping services for ecommerce brands. They have over 30 fulfillment centers across the US, Canada, UK, EU, and Australia. Their proprietary platform allows brands to manage orders, track stock levels, receive reorder notifications, and customize the fulfillment process. They offer custom features such as cross-border order fulfillment, carbon neutral shipping, B2B expansion, 100% coverage for 2-day delivery, and custom unboxing experiences.

Website

http://www.shipbob.com

Developer

ShipBob, Inc

HQ Location

Chicago, IL

Year Founded

2014

Number of Employees

791

Twitter

@ShipBob

Strengths

Fast Shipping

ShipBob offers fast shipping options to customers.
Inventory Management

ShipBob provides inventory management services to help businesses keep track of their stock.
Multiple Warehouses

ShipBob has multiple warehouses across the US to help businesses reach customers faster.

Weaknesses

Limited International Shipping

ShipBob's international shipping options are limited.
High Costs

ShipBob's services can be expensive for small businesses.
Limited Integrations

ShipBob has limited integrations with other software and platforms.

Opportunities

ShipBob has the opportunity to expand its services to more countries and regions.
ShipBob can explore new integrations with other software and platforms to improve its services.
ShipBob can form partnerships with other businesses to expand its reach and services.

Threats

ShipBob faces competition from other shipping and logistics companies.
An economic downturn could lead to decreased demand for ShipBob's services.
Changing consumer preferences could lead to decreased demand for ShipBob's services.

Ask anything of ShipBob with Workflos AI Assistant

http://www.shipbob.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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Review Distribution

👍

High - rated users

Very very easy to use and intuitive. Seamlessly integrated with my Shopify store!.I honestly can't think of anything that I don't like.
👎

Low - rated users

-The Dashboard is nicely designed and easy to navigate.- They bait-and-switched us on affordable 2 Day shipping. It took getting one of the company's founders involved for them to fulfill the promises they made, and contracted for, regarding giving our customers access to affordable 2 Day shipping. - They consistently overcharged us for fulfillment, requiring us to do several audits and request credits for being overcharged. These exercises took hours and involved a lot of back-and-forth each time. In some cases, it wasn't until we threatened legal action that they credited us for these overcharges. Overall, we were credited several thousand dollars for overcharges, which is not insignificant. - They offered us "real time rates" for overnight orders that were not actually tied to real time rates; it was a complete misnomer and false promise. This resulted in us under-charging customers and having to cover the difference, which turned profitable sales into losses. - For a reason they still cannot explain, they removed all shipping options and rules, and instead put in place a $20 ground option (our product retails for $39.95 and weighs 6 ounces). Our conversion rate plummeted from 4.6% to 1.3% during the time that our shipping options were affected. We were not the only customer affected by this issue, and because ShipBob never got to the bottom of why it happened, they could not assure us it wouldn't happen again.