ShipHero | Workflos AppStore

ShipHero

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ShipHero offers a cloud-based warehouse management software (WMS) that helps eCommerce brands and 3PLs reduce mis-picks and mis-ships by 99%, reduce warehouse costs by 35%+, and increase picking efficiency by 3x.

Website

https://shiphero.com

Developer

ShipHero

HQ Location

Garnerville, New York

Year Founded

2013

Number of Employees

225

Twitter

@weareshiphero

Strengths

Inventory Management

Real-time inventory tracking and management
Order Fulfillment

Automated order fulfillment and shipping
Multi-Channel Integration

Integration with multiple sales channels

Weaknesses

Pricing

Pricing can be expensive for small businesses
Learning Curve

Can take time to learn and set up
Limited Integrations

Limited integrations with some popular platforms

Opportunities

Opportunity to expand integrations with more platforms
Opportunity to expand into international markets
Opportunity to offer more customization options

Threats

Competition from other inventory management and order fulfillment software
Potential impact of economic downturn on e-commerce sales
Potential security threats and data breaches

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Review Distribution

👍

High - rated users

Ship hero has an excellent iphone app for picking orders, we can take a brand new employee and have them out on the floor picking orders within minutes due to how easy it is to use.Ship Hero support hasn't been as fast as we would like. We often will get issues with an order, and if we are unable to fix it ourselves, it can sometimes take days to get help on the order. Would be awesome if there was a way to get immediate chat support for issues like this.
🤔

Average - rated users

N/A.Ship Hero support hasn't been as fast as we would like. We often will get issues with an order, and if we are unable to fix it ourselves, it can sometimes take days to get help on the order. Would be awesome if there was a way to get immediate chat support for issues like this.
👎

Low - rated users

There are no pros to Shiphero, the software they provide is the basic software most Logistic Partners provide, yet they have zero customer support and are incapable of shipping orders on time.Shiphero is not only horrible at shipping out orders and maintaining inventory, but their support is completely unresponsive when you email them about an issue. Even when you email upper management they are unresponsive. They do everything they can to avoid your questions, and when they have no excuse they just ignore your emails.

Media

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ShipHero Plan

ShipHero offers three pricing plans starting at $499/month, with additional features and support available at higher tiers.

Standard Plan - Warehouse Management Software for Scaling Brands $ 1 Per Month

We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands. eCommerce Channel Syncing Inventory Location & Management Manage Multiple Warehouses Mobile Pick & Pack Cheapest Shipper Finder Across Carriers Lot, Batch & Expiration Tracking Serial Number Tracking Cycle Counting Returns Management Purchase Order Management Open API

3PL Plan - Warehouse Management Software for 3rd Party Logistics Providers $ 2 Per Month

ShipHero 3PL gives 3PLs the best tools to compete & win new eCommerce business. Cloud based WMS that brings comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands. Setup & training and all features are included at no additional cost. Dashboards & Tools for Your Customers Billing Tracking & Management Inventory Location & Management Manage Multiple Warehouses Automation Rules Mobile Batch Picking Cheapest Shipping Finder Lot, Batch & Expiration Tracking Serial Number Tracking Returns Management Purchase Order Management

Enterprise Plan - Warehouse Management Software for High Volume Brands $ Contact Us

Our Enterprise WMS Plan gives you everything you need to run and scale your eCommerce business. Do you have physical retail stores as well as online? Link your inventory into one, easy-to-use system that will provide you with a full picture snapshot of what you currently have in stock and where it is. With warehouse routing, you can also send it to a different warehouse location, closer to the end customer or a physical location. Plus, you’ll have the ability to experiment with all of the features ShipHero offers via your sandbox account. All Standard Plan Features Increase API Rate Sandbox Account Contract Options Dynamic Slotting Real-Time Rate Shopping Automation Rules Single Sign-On And More!