Shippo
4.7
842

Not Claimed

Shippo is a shipping platform that connects businesses with over 85 carriers worldwide to provide the best rates. It integrates with e-commerce platforms and offers configurable automations and analytics. Shippo also provides experienced customer support and aims to help businesses grow and scale.
Developer
Shippo
HQ Location
San Francisco, CA
Year Founded
2013
Number of Employees
262
Twitter
Strengths
  • Easy Integration

    Seamless integration with various e-commerce platforms

  • Affordable Pricing

    Competitive pricing for small and medium-sized businesses

  • Multiple Carrier Options

    Access to a wide range of shipping carriers for flexibility

Weaknesses
  • Limited Features

    Lacks some advanced features compared to other shipping software

  • Customer Support

    Some users report slow response times from customer support

  • International Shipping

    Limited options for international shipping

Opportunities
  • Opportunity to expand to more e-commerce platforms and countries
  • Potential to add more advanced features to compete with other shipping software
  • Opportunity to form partnerships with more shipping carriers
Threats
  • Competition from other shipping software providers
  • Changes in the e-commerce industry could affect demand for shipping software
  • Economic downturns could lead to decreased demand for shipping software

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Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.
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Review Distribution

  • 👍
    High - rated users

    No information provided.

  • 🤔
    Average - rated users

    Shippo is easy to use and relatively fast to get an order processed and paid for. However, some customers have had issues with the carriers not providing the same services as if bought directly, and with the insurance options not being clear.

  • 👎
    Low - rated users

    Customers have had issues with Shippo's support, frustrating forms that don't save input, and long wait times to get a response. Some customers feel that Shippo has never had actual experience with shipping from a business standpoint. One customer recommends against using Shippo, and another is frustrated with the lack of updates to the system.

Media

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Shippo Plan

Shippo offers a tiered pricing model based on shipping volume, with features such as label printing and tracking included in all versions.
Starter $ Free
You need a solution that’s quick and easy with no commitments. No Monthly Subscription Fees No Per Label Fee with Shippo's Default Carriers Best USPS, UPS, and DHL Express Discounts Email and Live Chat Support 5¢/Label With Your Own Connected Carrier Accounts
Professional $ 10 Per Month
You’re a high-volume shipper that needs batch and automation workflows. Free 30-day Trial No Per Label Fee Best USPS, UPS, and DHL Express Discounts Automations Branded Customer Experience Email and Live Chat Support 5 User Accounts
Premier $ Contact Us
You have a defined fulfillment flow and need a customized shipping solution. Everything in the Professional Plan Technical Implementation Assistance Dedicated Customer Support 15 User Accounts
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