ShipWorks
4.3
43

Not Claimed

ShipWorks is a shipping management software that offers a unique hybrid architecture of desktop and cloud-based platforms. It provides limitless customization options for workflow and rapid order processing capabilities with scan-based shipping. ShipWorks Hub is a cloud-based platform that allows seamless data transfer and intelligent routing of orders to multiple warehouses. It also provides insights for managers to ship smarter and monitor activity from anywhere.
Developer
Interapptive
HQ Location
St. Louis, MO
Year Founded
2000
Number of Employees
2
Strengths
  • Efficient Shipping

    Automates shipping process and integrates with major carriers

  • Multi-Channel Integration

    Connects with various e-commerce platforms and marketplaces

  • Customizable Rules

    Allows users to set up rules for shipping and order processing

Weaknesses
  • Limited Features

    Lacks some advanced features compared to other shipping software

  • Steep Learning Curve

    May take time for new users to fully understand and utilize all features

  • Cost

    Pricing may be high for small businesses or those with low shipping volume

Opportunities
  • Can expand to serve international markets and carriers
  • Can form partnerships with more e-commerce platforms and marketplaces
  • Can add more advanced features to compete with other shipping software
Threats
  • Facing competition from other shipping software providers
  • May face challenges as the shipping industry evolves and changes
  • May experience decreased demand during economic downturns

Ask anything of ShipWorks with Workflos AI Assistant

http://www.interapptive.com
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?

Review Distribution

  • 👍
    High - rated users

    The flexibility and customization is everything an ecommerce firm needs. From managing our backorder to sending vital vommunications, Shipworks probably does a lot more than what we currently use it for. I love it!.Not being a cloud based system really stinks. It makes having employees in multiple locations, to work in the same data very difficult. It actually prevents us from scaling our business because if we could have more users see and utilize the same database in various locations in the US we could employ more people and designate specific tasks to streamline fulfillment and customer service.

  • 🤔
    Average - rated users

    The ability to communicate with our warehouse from our retail store. We share inventory- so we would not make it if we didn’t have a sure way to communicate what product is coming from where, and tracking it we have shipped it or not. It gives us a sure knowledge that our customers are getting what they ordered online and for in-store pickups.The glitches that often happen while using shipworks. It will just stop working or not load on our computer which can cause some harm when it comes to communication between our store and warehouse. At times we will have certain drop down options that just disappear- and we have to reload the whole program.

  • 👎
    Low - rated users

    Customer service is outstanding. Anytime we have an issue they answer right away, remote into my computer and solve the problem for me.The software is slow sometimes. Other than that no issues.

Media

ShipWorks f2164c82-cf1b-4627-be2d-51d7ed889875.jpg ShipWorks 2bdcc54a-3af9-4505-b326-cfa44d4d9ada.jpg ShipWorks 4115e5f3-aaec-47ef-ab25-9e0681886508.png ShipWorks f8303b9d-20a1-4734-917d-91ea8e53ceaa.png ShipWorks 4503e48d-3985-4e0a-9f91-577de38447b4.png

ShipWorks Plan

ShipWorks offers three pricing plans starting at $25/month, with additional features and discounts available in higher-tier plans.
Basic - High Volume $ 499 10,000 Shipments / mo
Scan-Based Quality Control Cloud-Based Data Hub Intelligent Order Routing
Enterprise Plan $ 799 Unlimited Shipments / mo
Scan-based Quality Control Web-Based Data Hub Intelligent Order Routing
Elite - Low Volume $ 99 3,600 shipments / mo
Basic - Low Volume $ 25 600 Shipments / mo
Request a Demo
OK , I Know
Request a Demo
OK , I Know