Shop Boss Pro is a cloud-based auto repair shop solution that helps manage vehicle workflow, create customer invoices, and manage repair history. Key features include a customer portal, repair tutorials, and Digital Vehicle Inspection (DVI). The DVI feature allows auto shops to send photos, videos, and technician comments to vehicle owners. The solution also enables users to scan Vehicle Identification Numbers (VIN) through a barcode scanner and search customer information along with vehicle details. Shop Boss Pro provides multiple-shop management features and enables multiple users to log into the system.