SmartFile
4
86
SmartFile offers a scalable and compliant file management platform that consolidates outdated and overpriced file servers, FTP servers, and other file sharing services into a single, easy-to-use application for both cloud and on-premises solutions. The platform focuses on governance and is designed to be loved by both IT and employees.
Strengths
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Security
Advanced security features to protect data
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Ease of use
Simple and intuitive user interface
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Customization
Flexible options for customization and integration
Weaknesses
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Pricing
Relatively high pricing compared to competitors
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Limited features
Limited functionality compared to other SaaS products
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Customer support
Inconsistent customer support quality
Opportunities
- Growing demand for cloud-based file sharing solutions
- Opportunities for partnerships with other SaaS providers
- Potential for expanding product features and functionality
Threats
- Intense competition from established SaaS providers
- Potential for data breaches and security incidents
- Changes in data privacy and security regulations could impact business operations
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Review Distribution
-
👍
High - rated users
Easy to use interface that can be customized to emulate brand look and feel and the ability to create a hub for clients to use.The price can quickly add up for small businesses.
-
🤔
Average - rated users
The interface for user management was easy to use and adding external clients was very simple.There is a lack of features for the on-premise version and some advertised features were not available.
Media
SmartFile Plan
SmartFile offers a tiered pricing model based on storage and user limits, with additional features available in higher versions.
Business
50
per month
5 users included $10 per each additional user
1TB Storage
Unlimited File Sizes
Unlimited Bandwidth
24-Hour Support
Full Text / OCR Search
FTP, SFTP, FTPS, FTPES
Business +
150
per month
10 users included $15 per each additional user
Unlimited Storage
Unlimited File Sizes
Unlimited Bandwidth
24-Hour Support
Full Text / OCR Search
Business Unlimited
Call
877-336-3453
Unlimited File Sizes
Unlimited Bandwidth
24-Hour Support
Full Text / OCR Search
sFTP Access
FTP Access
FTPs Access
Unlimited Users
Unlimited Storage
FileHub (On-Prem)
Call
877-336-3453
On-premises / Hosted Cloud
File Server with Scalable Storage
Optional Network Storage Front-End Interface
Built-in Encryption Card
SmartStats Visual Analytics and Monitoring
VIP Support and Deployment Assistance
Custom Help Documentation
Company Training Assistance
Custom Integrations Available
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