Snapshotz
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Snapshotz is a CX assessment app that evaluates and maps the current state of contact center and digital service delivery to ISO 18295 customer service delivery standards.
Strengths
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Ease of use
Intuitive interface and simple navigation
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Real-time monitoring
Provides up-to-date information on website performance
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Customizable alerts
Allows users to set alerts for specific metrics and thresholds
Weaknesses
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Limited integrations
Does not integrate with all popular third-party tools
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Limited reporting options
Reports are basic and lack customization options
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Limited scalability
May not be suitable for larger enterprises with complex needs
Opportunities
- Can target new industries and geographies
- Can expand its reach by integrating with more popular third-party tools
- Can offer more advanced reporting options to attract larger enterprises
Threats
- Faces competition from established players in the website monitoring space
- May face challenges if there is an economic downturn that affects its target market
- May face challenges if new technologies emerge that disrupt the website monitoring space
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https://www.cxsnapshotz.com/s/
Apolo
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Snapshotz Plan
Snapshotz offers a free basic version and a premium version for $9.99/month with additional features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
