Soprano.ai
4.3
21
Soprano is a SaaS tool that automates QA at scale by allowing users to filter calls by agent, score calls based on points of interest, screen calls for compliance phrases, and redact sensitive phrases.
Strengths
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AI-powered
Uses artificial intelligence to improve customer interactions
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Omnichannel
Provides a seamless experience across multiple channels
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Customizable
Can be tailored to fit specific business needs
Weaknesses
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New
Relatively unknown in the market
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Limited integrations
May not integrate with all existing systems
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Pricing
Pricing may be higher than competitors
Opportunities
- Increasing demand for AI-powered customer service solutions
- Potential to expand integrations with other systems
- Opportunity to expand into new markets
Threats
- Competitors with similar offerings
- Potential decrease in demand due to economic factors
- Potential for increased regulation in the AI industry
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https://soprano.ai
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Soprano.ai Plan
Soprano.ai offers a subscription-based pricing model with three versions, starting at $99/month, each with increasing features and capabilities.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
