SP IT Support
3.9
1
SP IT Support is a SharePoint helpdesk software that offers helpdesk, change management, IT asset tracking, calendar, discussions, and technical documents management. It also includes an End User portal for submitting tickets, accessing a knowledge base, documents, and training links.
Strengths
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Efficient
Quickly resolves IT issues
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24/7 Availability
Support available at all times
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Expertise
Highly skilled IT professionals
Weaknesses
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Cost
Expensive compared to competitors
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Limited Services
Only provides IT support, no other services
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No Onsite Support
All support is remote, no onsite visits
Opportunities
- Opportunity to expand services offered
- Potential partnerships with other SaaS providers
- Opportunity to enter new geographic markets
Threats
- Intense competition in the IT support market
- Decreased demand for IT support during economic downturns
- Increased risk of security breaches and cyber attacks
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SP IT Support Plan
SP IT Support offers three pricing plans: Basic for $50/month, Pro for $100/month, and Premium for $150/month, each with increasing features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
