Speech Analytics
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Oxus.AI speech analytics allows for easy monitoring of team calls and provides instant feedback to improve performance in any language.
Strengths
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Accurate
Provides accurate analysis of customer interactions
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Real-time
Provides real-time analysis of customer interactions
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Customizable
Can be customized to fit specific business needs
Weaknesses
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Costly
Can be expensive to implement and maintain
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Complex
Can be complex to set up and use
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Limited languages
May not support all languages spoken by customers
Opportunities
- Can help identify areas for improvement in customer interactions
- Can provide insights to help agents improve their performance
- Can be expanded to new markets and industries
Threats
- Competitors may offer similar or better solutions
- May face challenges with data privacy regulations
- May face challenges with integrating with existing systems
Ask anything of Speech Analytics with Workflos AI Assistant
https://www.oxus.ai/
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Speech Analytics Plan
Speech Analytics offers three pricing plans starting at $99/month with varying features such as sentiment analysis and custom reporting.
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