Spok Go
2.9
1

Not Claimed

Spok Go is a clinical communication platform that delivers information to care teams to improve patient outcomes. It automates clinical workflows and provides secure messaging for the entire care team. It also offers an enterprise directory for staffing details to streamline communication.
Strengths
  • Ease of use

    Intuitive interface and simple navigation

  • Mobile accessibility

    Can be accessed from any mobile device

  • Real-time communication

    Instant messaging and voice calls available

Weaknesses
  • Limited features

    Not as comprehensive as other SaaS products

  • Limited integrations

    Does not integrate with as many third-party apps

  • Limited customization

    Limited ability to customize the platform to specific needs

Opportunities
  • Opportunity to expand into new industries and regions
  • Opportunity to integrate with more third-party apps
  • Opportunity to add more features to the platform
Threats
  • Competition from other SaaS products in the market
  • Potential security breaches and data privacy concerns
  • Potential impact of economic downturn on customer spending

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https://www.spok.com/spok-go/
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What are the pros and cons of the current application?
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Review Distribution

  • 👍
    High - rated users

    Spok provided a secure way to quickly page colleagues. I liked that you could also assign pages to different people depending on who was working that day, vs relying on others to know who to page on different days/times.

  • 🤔
    Average - rated users

    When using the software, there was no vibration setting for notifications. I used my personal phone. Therefore, I needed to keep my phone's ringer on in order to hear my pages at work but unfortunately, that meant that phone calls and texts also had audible notifications while in patient rooms.

  • 👎
    Low - rated users

    The software was difficult to navigate and not user-friendly. It was also slow and would often freeze or crash, causing delays in communication. Customer support was not helpful in resolving these issues.

Media

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Spok Go Plan

Spok Go offers a subscription-based pricing model with three versions, starting at $10 per user per month.
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