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Ease of use
Intuitive interface and simple navigation
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Customization
Flexible and customizable to fit various business needs
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Inventory management
Efficient inventory tracking and management
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Limited integrations
Few integrations with other software and platforms
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Pricing
Relatively expensive compared to other POS systems
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Customer support
Limited customer support options
- Opportunity to develop a mobile app for on-the-go sales
- Opportunity to expand to international markets
- Opportunity to develop new integrations with popular software and platforms
- Intense competition from other POS systems
- Rapidly evolving technology may make the system outdated
- Potential impact of economic downturn on sales and revenue
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Review Distribution
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👍
High - rated users
The reporting function provides many options of reports that help to control the cash and inventory, including the tip distribution. The reports can be used directly for the audit work which was essential for our accounting department.There was no associated mobile app back then, but now the company has developed Squirrel Mobility.
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🤔
Average - rated users
Quite a bit of information can be entered/customised with the software, although it's difficult to get it exactly the way you want it. It's also nice that it has multiple currency options.The software is slow and inefficient, freezes quite often, not very intuitive for new staff, and the tickets are very hard to read. The UI is very archaic.
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👎
Low - rated users
The system is very easy to use especially for programming multiple departments. It is super easy to build a menu tree and with our 10 outlets that was a time saver.Sometimes there are not enough online agents on the support website, but call-in support is great. Maybe have longer hours for online support as with our outlets starting at 7am and some going until midnight we need all hours support.
Squirrel POS Plan
