SurveyMonkey Enterprise | Workflos AppStore

SurveyMonkey Enterprise

4.3

4,431

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SurveyMonkey Enterprise is an AI-powered feedback management platform that seamlessly integrates with 150 business-critical applications. It provides an intuitive experience for admins, end users, and survey respondents, and delivers unparalleled speed-to-insights to accelerate and maximize ROI. With over 20 years of experience, it empowers businesses to gather actionable feedback that impacts all areas of their business, including customer experience, employee engagement, and marketing performance. It also offers enterprise-grade administrative, collaboration, and security capabilities, including SSO support, centralized admin dashboards, global settings, workgroups, and compliance features (HIPAA, GDPR).

Website

https://www.momentive.ai/en/

Developer

Momentive

HQ Location

San Mateo, CA

Year Founded

1999

Number of Employees

1,528

Twitter

@MomentiveAI

Strengths

Ease of Use

Intuitive interface and simple survey creation process
Customization

Ability to customize surveys with branding and advanced question types
Data Analysis

Robust reporting and analytics tools for data analysis

Weaknesses

Pricing

Relatively expensive compared to other survey tools
Limited Integrations

Limited integrations with other software and tools
Limited Question Types

Limited options for advanced question types

Opportunities

Opportunity to expand into new markets and industries
Opportunity to form partnerships with other software and tools
Opportunity to add new features and functionality to stay competitive

Threats

Competition from other survey tools and software
Potential impact of economic downturn on customer spending
Impact of changing data privacy regulations on data collection and storage

Ask anything of SurveyMonkey Enterprise with Workflos AI Assistant

https://www.momentive.ai/en/

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Review Distribution

👍

High - rated users

No information provided for high-rated segment.
🤔

Average - rated users

Some users reported difficulty viewing the survey on certain devices and browsers, which could potentially deter customers from completing the survey in the future.
👎

Low - rated users

Users are completely satisfied with SurveyMonkey Enterprise, finding it user-friendly, intuitive, and offering a wide range of features and customization options. The analytics and reporting tools are especially useful, and the customer support team is always quick to help out with any issues or queries. SurveyMonkey Enterprise is helping users gather valuable insights from staff and customers, make better decisions, optimize processes, and increase productivity, while saving time and money on research projects.