TeamDynamix IT Service Management
4.3
44

Not Claimed

TeamDynamix is a cloud-based IT Service Management and Project Portfolio Management platform that can be easily configured without coding. It offers a full-service white glove implementation team and low admin overhead, allowing customers to quickly set up key areas such as self-service portals, knowledge bases, IT asset management, change management, and automation. The platform also allows for easy configuration of forms, fields, workflows, and automation without the need for technical resources, and can be used to create applications for other groups such as HR, Marketing, and Facilities.
Developer
TeamDynamix
HQ Location
Columbus, Ohio
Year Founded
2001
Number of Employees
116
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Strengths
  • Customizable workflows

    Allows for tailored processes to fit specific business needs

  • Integrations

    Seamlessly integrates with other IT tools and systems

  • User-friendly interface

    Easy to navigate and use for both IT professionals and end-users

Weaknesses
  • Limited reporting capabilities

    May not provide in-depth analytics for some businesses

  • Pricing

    May be expensive for smaller businesses or those on a tight budget

  • Limited mobile app functionality

    May not have all the features available on the desktop version

Opportunities
  • Can target new industries and markets to increase revenue
  • Can continue to innovate and add new capabilities to stay ahead of competitors
  • Can collaborate with other companies to offer more comprehensive IT solutions
Threats
  • May face competition from other IT service management providers
  • May see a decrease in demand during times of economic uncertainty
  • May face reputational damage and loss of customers due to security incidents

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TeamDynamix IT Service Management Plan

TeamDynamix IT Service Management offers a flexible pricing model based on the number of users and features included in each version.
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