TechSee | Workflos AppStore

TechSee

4.8

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TechSee provides Computer Vision AI and AR-powered solutions for customer service, enabling service reps and technicians to share expertise internally and with customers. Their technology allows for rapid, fully automated, robotic visual resolution of technical issues via smartphones. They have over 2 million monthly interactions in 43 countries and are trusted by brands such as Vodafone, Orange, and Heineken.

Website

https://techsee.me/

Developer

TechSee

Twitter

@techsee_me

Strengths

Visual Assistance

Allows remote visual assistance for technical support
AI-powered

Uses AI and machine learning to improve customer service
Reduced Costs

Reduces costs by eliminating the need for on-site technical support

Weaknesses

Internet Connection

Requires a stable internet connection for optimal performance
Limited Use Cases

May not be suitable for all technical support scenarios
Training Required

May require training for both customers and support staff

Opportunities

Can improve efficiency and speed of technical support
Potential to expand use cases beyond technical support
Can be used globally, opening up new markets

Threats

Competition from other visual assistance and AI-powered customer service solutions
Potential security concerns with remote access to devices
May need to comply with different regulations in different countries

Ask anything of TechSee with Workflos AI Assistant

https://techsee.me/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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