TherapyNotes
4.6
826

Not Claimed

TherapyNotes is an online practice management and EHR software for behavioral health practices. It is the largest platform for mental health professionals with over 60,000 users. It offers streamlined scheduling, notes, billing, and a custom client portal, as well as unlimited support and superior security. It also provides powerful form-based notes, electronic insurance claims, ERA payment posting, and credit card processing. TherapyNotes is HIPAA compliant and keeps data encrypted, secured, and backed up regularly.
Developer
TherapyNotes
HQ Location
Horsham, PA
Year Founded
2010
Number of Employees
141
Strengths
  • Ease of use

    Intuitive interface and simple navigation

  • Customization

    Flexible templates and forms to fit individual practice needs

  • Security

    HIPAA-compliant and encrypted data storage

Weaknesses
  • Limited integrations

    Few options for integrating with other software

  • Pricing

    Higher cost compared to some competitors

  • Mobile app

    Limited functionality on the mobile app

Opportunities
  • Growing demand for telehealth services
  • Opportunity to expand into international markets
  • Potential to add more features to stay competitive
Threats
  • Increasing competition in the mental health software market
  • Potential changes in regulations affecting the mental health industry
  • Risk of data breaches and loss of trust from clients

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Review Distribution

  • 👍
    High - rated users

    Electronic billing feature, scheduling feature, ease of entering initial billing information, some aspects of the notes section, customer support by phone, hours available for phone support.Countless flaws in billing area, poor email support, no manual, articles don't cover enough, resources diverted to tele-therapy.

  • 🤔
    Average - rated users

    Electronic billing feature, scheduling feature, some aspects of the notes section, customer support by phone.Billing area has some flaws, no manual, articles don't cover enough.

Media

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TherapyNotes Plan

TherapyNotes offers three pricing plans starting at $49/month, with additional features and support available at higher tiers.
Non-Profit (501c3) $ 25 for the first clinician
+ $25/mo per additional clinician + $20/mo per intern Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Solo $ 49 for one user
Great for small practices or solo practitioners who are just getting started. Contact us to see if you are eligible for this pricing.
Group $ 59 for the first clinician
+ $30/mo per addition clinician + $20/mo per intern Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Enterprise (30+ Users) $ 59 for the first clinician
Includes a designated account manager. + $30/mo per additional clinician + $20/mo per intern Unlimited non-clinical staff (schedulers, billers, and practice admins are free) Includes a designated account manager
Mental Health Training Clinic $ One Year Free
After 1st year: $20/mo per clinical user or maximum $2,500/yr for unlimited users Give your students experience with real-world software used by thousands of mental health organizations across the country.
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