Tonkean
4.4
42
Tonkean's Process Experience Platform allows internal service teams to build personalized process experiences that automate the intake, triage, and resolution of requests using AI. It seamlessly integrates with existing policies and systems, maximizing adoption, compliance, and efficiency without requiring change management or coding. Customers can also use Tonkean Procurement Works and Legal Works to transform their mission-critical processes.
Strengths
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Automation
Automates repetitive tasks
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Customization
Highly customizable workflows
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Integration
Seamless integration with other tools
Weaknesses
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Pricing
Expensive pricing plans
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Learning Curve
Steep learning curve for new users
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Limited Features
Limited features compared to other automation tools
Opportunities
- Growing market demand for automation tools
- Opportunity to expand into new markets
- Opportunity to form partnerships with other SaaS companies
Threats
- Intense competition from other automation tools
- Potential impact of economic downturn on sales
- Potential security breaches and data leaks
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Review Distribution
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👍
High - rated users
Its amazing how we were able to integrate with our company processes and completely enhance the reviews and reminders. Meetings and action items are always on point and ready for us.The product is still under development, so we are encountering minor bugs still. But the team is very responsive and quick to resolve them.
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🤔
Average - rated users
Easy of use to on-board & good support.Missing feature sets, more importantly no defined workflows (e.g. solutions) to guide users. Clunky to tie together concepts.
Media
Tonkean Plan
Tonkean offers a flexible pricing model with three versions, starting at $1,000/month, based on the number of users and features needed.
Basic
Free Trial
10 Monthly tracked user Per Month
Monthly plan - starting at 10 MTUs, only pay for people and requests that are an active part of the experience.
Minimum of 10 MTUs (max 50)
Unlimited Users
Unlimited Makers & Admins
Unlimited Modules & Solutions
Unlimited Automated Actions
Tracked items limit- 10 x MTU
Data Source Integrations- Cloud Only
Data Retention- Up to 90 days
Implementation- Available for purchase
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
