TopBox
4.4
15

Not Claimed

TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understanding B2B customer expectations, gaps, and opportunities, while also facilitating appropriate action across the organization. TopBox’s out-of-the-box reporting links B2B account-level feedback with financials to deliver actionable insights to the right people while also prioritizing the optimal improvement initiatives in as little as 30 days. Convert customer feedback into millions with incremental cross-sell and up-sell revenue, accelerate sales-ready leads, and improve win rates by 5x and higher. Turbo charge a Net Promoter® or Customer Success program with TopBox today.
Developer
Waypoint Research Group, LLC
HQ Location
San Francisco, CA
Year Founded
2008
Number of Employees
4

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TopBox Plan

TopBox Insights $ 995 per month
Get ongoing insights with unique account-based reports and segmented analysis that include: Key Drivers Financial Linkage Benchmarking Trending Account X-Ray Comment Classification & Reporting Net Promoter® Analysis & Segmentation Salesforce integration
Insights + Deployment $ Call for Quote
You should be focused on engaging with customers. Let us do the survey work and report back to you. This subscription includes all of the Insights benefits, plus comprehensive program development: Questionnaire design Cadence and scheduling structure Steering committee workshops Frontline training Communication design Alerts for account teams In-depth results review and recommendation sessions
Free Trial – Data Upload $ Upload Free
Find out what your current NPS® or other customer feedback data is hiding. Upload your current data Experts walk you through all the account-based reports and analysis Improve with recommendations for action
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